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Grandview Assistance Program

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Community Support Case Manager Job Description.pdf

The Community Support Case Manager will work directly with families referred by the Grandview Consolidated School District #4 that are experiencing financial difficulties due to illness, unemployment, under-employment, injury, or other life-changing and traumatic situations. Together, the case manager and client will complete an individual assessment with short- and long-term goals to achieve housing stability, financial stability, and increased mental health. 

  • Duties & Responsibilities:

  • Schedule and meet with Grandview CSD#4 representatives and community partners
  • Schedule and conduct individual client assessments and monthly follow up appointments (may be more frequent as needed)
  • Assist in building client action plans 
  • Provide emergency and financial assistance that fall within GAP's guidelines and overall mission
  • Research and provide community resources to assist in meeting client goals
  • Maintain records of services provided, track progress, and enter data into assigned database
  • Prepare monthly & quarterly reports to Executive Director 
  • Assist in the development and implementation of life skills classes
  • Network with local social service providers
  •  Assist with GAP's emergency assistance program as needed
  •  Attend and assist in GAP's community programs 
  •  Performs other duties as assigned by Executive Director

  • Qualifications:

    Education and Experience:

  • Bachelor's Degree in Human Services or similar field required - Will consider professional experience in lieu of Degree 
  • 5+ years of case management experience highly preferred

  • Knowledge, Skills, & Abilities:

  • Working knowledge of MS Office and Google Drive
  • Working knowledge of Mid-America Assistance Coalition (MAACLink) – Preferred
  • Working knowledge of KC Medicine Cabinet – Preferred 
  • Above average communication skills (written & verbal)
  • Bi-lingual (English/Spanish) highly preferred
  • Strong interpersonal communication skills
  • Strong decision-making and time management skills
  • Must be able to multi-task and assist co-workers
  • Must be able to pass a criminal background check

Application Instructions:

Submit cover letter, resume, and desired salary requirements to GAP's Executive Director, Please enter subject line as "Community Support Case Manager Application".

Grandview Assistance Program's Mission and Vision:

Our Mission is to cultivate a community of care by offering support and instilling hope to our neighbors facing adversity.

Our Vision is to initiate and implement a variety of programs and services which meet our client's immediate and long-range needs.

1121 Main Street
Grandview, MO 64030

Contact Us:
Office: +1 (816) 761-1919

Fax: +1 (816) 744-8818

Office Hours:

9am – 12pm & 1pm – 3pm CST


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