Grandview Assistance Program

Community Support Case Manager Job Description.pdf

The Community Support Case Manager will work directly with families referred by the Grandview Consolidated School District #4 that are experiencing financial difficulties due to illness, unemployment, under-employment, injury, or other life-changing and traumatic situations. Together, the case manager and client will complete an individual assessment with short- and long-term goals to achieve housing stability, financial stability, and increased mental health. 

• Duties & Responsibilities:

• Schedule and meet with Grandview CSD#4 representatives and community partners
• Schedule and conduct individual client assessments and monthly follow up appointments (may be more frequent as needed)
• Assist in building client action plans 
• Provide emergency and financial assistance that fall within GAP's guidelines and overall mission
• Research and provide community resources to assist in meeting client goals
• Maintain records of services provided, track progress, and enter data into assigned database
• Prepare monthly & quarterly reports to Executive Director 
• Assist in the development and implementation of life skills classes
• Network with local social service providers
•  Assist with GAP's emergency assistance program as needed
•  Attend and assist in GAP's community programs 
•  Performs other duties as assigned by Executive Director

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  Qualifications:

  Education and Experience:

• Bachelor's Degree in Human Services or similar field required - Will consider professional experience in lieu of Degree 
• 5+ years of case management experience highly preferred

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  Knowledge, Skills, & Abilities:

• Working knowledge of MS Office and Google Drive
• Working knowledge of Mid-America Assistance Coalition (MAACLink) – Preferred
• Working knowledge of KC Medicine Cabinet – Preferred 
• Above average communication skills (written & verbal)
• Bi-lingual (English/Spanish) highly preferred
• Strong interpersonal communication skills
• Strong decision-making and time management skills
• Must be able to multi-task and assist co-workers
• Must be able to pass a criminal background check

Application Instructions:

Submit cover letter, resume, and desired salary requirements to GAP's Executive Director, gapexecdir@gmail.com. Please enter subject line as "Community Support Case Manager Application".

Grandview Assistance Program's Mission and Vision:

Our Mission is to cultivate a community of care by offering support and instilling hope to our neighbors facing adversity.

Our Vision is to initiate and implement a variety of programs and services which meet our client's immediate and long-range needs.